Privacy Policy

1. Introduction & Scope

Welcome to Digitizworld ("we," "our," or "us"). This Privacy Policy explains in detail how we collect, use, store, disclose, and safeguard your personal information when you visit our website digitizworld-marketing.com, engage with our Meta (Facebook & Instagram) advertisements, fill out lead forms, book discovery calls, or otherwise interact with our digital properties and services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately. This policy applies to all users, including prospective clients, website visitors, and individuals who interact with our advertising campaigns across Meta platforms and other digital channels.

2. Information We Collect

We collect several categories of information to deliver and optimize our done-for-you Meta Ads and client acquisition system. The types of data we gather include:

• Personal Identification Data: Full name, business name, job title, and professional role when you submit forms, book calls, or engage with our lead-generation campaigns.
• Contact Information: Email address, phone number (including WhatsApp numbers), and mailing address when voluntarily provided through our booking system or contact forms.
• Technical & Device Data: IP address, browser type and version, operating system, device type, screen resolution, time zone, and language preferences collected automatically when you visit our website.
• Usage & Behavioral Data: Pages visited, time spent on pages, click patterns, scroll depth, referral sources, and navigation paths through our website, collected via cookies and analytics scripts.
• Meta Ads Interaction Data: Ad impressions, clicks, video views, lead form opens, conversions tracked through the Meta Pixel, and custom audience data as permitted by Meta's platform policies.
• Calendar & Booking Information: Scheduled call times, meeting preferences, and any notes or details you include when booking a discovery call through our Cal.com integration.

3. How We Use Your Information

Digitizworld uses collected data for legitimate business purposes directly related to our Meta Ads and client acquisition services. These purposes include:

• Service Delivery: To provide our done-for-you Meta Ads implementation and client acquisition system, including campaign setup, management, optimization, and reporting.
• Communication: To respond to inquiries, confirm discovery call bookings, send service-related updates, and provide client support via email, phone, or WhatsApp.
• Advertising Optimization: To create custom and lookalike audiences on Meta platforms, retarget website visitors, measure ad performance, and improve campaign ROI through data-driven insights.
• Analytics & Improvement: To analyze website traffic patterns, user behavior, and conversion funnels, enabling us to enhance user experience and optimize our marketing strategies.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests, as well as to protect our rights and the safety of our users.
• Business Operations: To manage billing, maintain accurate records, prevent fraud, and ensure the security and integrity of our digital infrastructure.

4. Cookies, Meta Pixel & Tracking Technologies

Our website employs cookies, pixels, and similar tracking technologies to enhance your browsing experience and power our advertising infrastructure. Below is a detailed breakdown:

5. Data Sharing & Third-Party Disclosure

Digitizworld values your privacy and does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, we may share data in the following limited circumstances:

• Service Providers & Partners: With trusted third-party vendors who assist in operating our website, delivering services, processing payments, hosting data, and managing our advertising campaigns (including Meta Platforms, Google, Cal.com, and hosting providers). These partners are contractually bound to protect your data.
• Meta Platforms, Inc.: Data collected via Meta Pixel and lead forms is shared with Meta for ad delivery, measurement, and optimization purposes. Meta processes this data in accordance with its own Data Policy.
• Legal Obligations: When required by law, subpoena, court order, or governmental regulation, we may disclose information to law enforcement, regulatory bodies, or other authorized entities.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your data may be transferred as part of that transaction with appropriate safeguards.
• With Your Consent: We may share your information for purposes not listed above when we have obtained your explicit, informed consent to do so.

6. Data Retention & Storage

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention practices include:

• Active Client Data: Retained for the duration of our business relationship plus a period of 2 years thereafter for follow-up, support, and record-keeping purposes.
• Lead & Inquiry Data: Retained for up to 12 months from the date of last interaction, after which it is securely deleted or anonymized unless a business relationship is established.
• Analytics & Tracking Data: Aggregated and anonymized data may be retained indefinitely for analytical purposes. Personally identifiable tracking data is retained for a maximum of 26 months.
• Meta Ads Data: Custom audience data is managed according to Meta's retention policies. We refresh and update audiences periodically and remove inactive users in compliance with Meta's terms.

7. Your Data Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data. Digitizworld is committed to honoring these rights:

To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to verified requests within 30 calendar days, or as otherwise required by applicable law.

8. Data Security Measures

Digitizworld implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure server infrastructure with firewall protection and regular security audits.
• Access controls and authentication protocols limiting data access to authorized personnel only.
• Regular monitoring for vulnerabilities and prompt patching of identified security issues.

No method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by applicable law.

9. International Data Transfers

Digitizworld operates primarily in India and serves clients globally, including in the UAE and other regions. Your data may be transferred to and processed in countries outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, to protect your privacy rights. By using our services, you consent to such transfers in accordance with this policy.

10. Contact Us — Data Controller Information

Digitizworld is the data controller responsible for your personal information. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us directly:

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. The "Last Updated" date at the top of this page indicates the most recent revision. We encourage you to review this policy regularly. Material changes will be communicated through our website or via email where appropriate. Your continued use of our services after any modifications constitutes acceptance of the updated policy.